If the User is dissatisfied with the purchased Product received from Smart Export, or in the event where there are defects and in the Product, a User may initiate a request for returning the Product. The User shall initiate such requests for a return not later than 7 days from the date on which he/she received the delivery of the product. The User shall have the option to seek a refund of the money paid by her towards the purchase of the Product. The User shall ensure that the Product(s) being returned comply with the conditions set out under this Return and Refund Policy and are, among other conditions, unused, with price tags intact, all packaging material undamaged and unused. Smart Export reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice on the User.